Medical Receptionist, Primary Care, Downtown, 8a-4:30p

UofL Health•Louisville, KY
•Onsite

About The Position

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Requirements

  • High School Diploma or GED/Equivalent (required)

Nice To Haves

  • One(1) year healthcare experience (preferred)

Responsibilities

  • Answer phone calls and direct them appropriately
  • Check patient into the electronic medical record
  • Ensure patient packet questionnaire is complete, if not assist patient in completing
  • Address patients questions or needs
  • Review M.D. visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)
  • Print paperwork for patient education and/or test instructions
  • Check patient out of the electronic medical record at completion of visit
  • Supports goals of department/organization. Works as a team player by enhancing team effectiveness, supporting, and assisting team members, the department and/or the organization
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned
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