About The Position

The Certified Medical Assistant assists the medical team in providing quality care to patients in the Neurosurgery practice at Jewish Hospital. Duties include patient triage, recording vital signs and medical history, performing EKGs and injections, and using the electronic health record. The position also supports physicians with patient examinations and minor procedures, coordinates surgery and testing schedules, helps patients understand surgical processes, and performs front-office and general office tasks.

Requirements

  • High school diploma or GED/equivalent.
  • Medical Assisting certification from a nationally recognized organization, such as CMA, CCMA, or RMA.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

  • Medical Assisting degree.
  • One year of medical assisting experience working in a medical facility, or documented evidence of a completed externship in a medical office.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the EHR and respond to tasks promptly and appropriately.
  • Report abnormal results, such as laboratory results, to the physician immediately.
  • Ensure appropriate patient information is scanned into the EHR.
  • Assist the physician in the exam room as needed, including suture or staple removal, dressing changes, and minor surgical procedures.
  • Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
  • Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
  • Explain surgical procedures and processes to patients and families.
  • Maintain the physician’s surgery schedules.
  • Answer the multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
  • Schedule new and established patient appointments and register patients by obtaining paperwork, insurance cards, and copayments.
  • Maintain clean exam rooms.
  • Complete KASPER queries for appropriate medications.
  • Complete school or work statements, FMLA paperwork, and other patient forms.
  • Check patients out and schedule necessary follow-up appointments.
  • Order office supplies, maintain the waiting area, and prepare new patient packets.
  • Perform general office maintenance and housekeeping.
  • Complete reporting and tracking as requested.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements and maintain confidentiality.
  • Perform other duties as assigned.
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