Medical Reconciliation Assistant

Emory Healthcare•Decatur, GA

9d•$29 - $35

About The Position

The Medication Reconciliation Assistant (MRA) works within the health system under the supervision of a pharmacist to collect, validate, and accurately document the best possible medication list for patients. This list includes the correct drug name, strength, route, and administration frequency for all current prescription and over-the-counter medications. Information may be gathered by interviewing patients and their families or caregivers, contacting external medical providers and facilities or outpatient and mail-order pharmacies, and reviewing electronic medical records from prior hospital encounters. The MRA documents medication information in the electronic medical record for the current hospital encounter and communicates corrections or additions to medical providers for review and appropriate action. The role may also involve obtaining, adding, or correcting medication allergy information, including the medication name and reaction type. The assistant responds to providers' and patients' needs, manages and prioritizes tasks to support timely and safe care, and participates in quality improvement, staff education, training, committees, and initiatives related to the Medication Reconciliation Program. The MRA serves as a liaison between the Medication Reconciliation Team and hospital clinical staff and provides guidance to less experienced personnel. The MRA follows Emory Healthcare PLEDGE and its care transformational model, contributes to teamwork and continuous quality improvement, adapts to change, reports safety concerns, maintains professional knowledge, and completes required training and competency assessments. Other duties may be assigned.

Requirements

Two years of college; a combination of education and/or experience may be considered in lieu of the college requirement.
Successful completion of an ASHP-accredited technician training program and current certification by passing the CPhT national exam, or current enrollment in an accredited School of Pharmacy with a current Georgia Pharmacy Intern license.
Two years of experience as a Pharmacy Technician.
Current registration with the Georgia Board of Pharmacy.
Must maintain certification and registration throughout employment.

Responsibilities

Collect and validate the best possible medication list, including drug name, strength, route, and administration frequency for prescription and over-the-counter medications.
Interview patients, family members or caregivers, external medical providers and facilities, and outpatient or mail-order pharmacies to confirm medication information.
Review prior electronic medical records when needed to collect or validate medication information.
Accurately document medication information in the electronic medical record for the current hospital encounter.
Communicate medication list corrections and additions to medical providers for review and action.
Obtain, add, or correct medication allergy information, including medication name and reaction type, when needed.
Respond to calls and requests from medical providers and patients; receive and distribute messages and triage requests appropriately.
Manage and prioritize tasks to support timely and safe patient care.
Participate in quality improvement projects and collect, analyze, and present related data to committees and associations.
Create, revise, or present educational materials for providers, nurses, ancillary staff, and new employees.
Train and orient new personnel on medication history workflows; provide guidance to less experienced staff and assist with orientation documentation checklists as applicable.
Participate in committees and initiatives advancing the Medication Reconciliation Program.
Serve as a liaison between the Medication Reconciliation Team and hospital clinical staff to support interdisciplinary communication.
Follow Emory Healthcare PLEDGE and the care transformational model; demonstrate teamwork and contribute to continuous quality improvement.
Report safety concerns and communicate opportunities to appropriate pharmacy personnel.
Maintain current knowledge through professional activities and organizations, attend educational in-services as appropriate, and complete required training and competency assessments.
Perform other duties as assigned.