Medical Reconciliation Assistant

Emory Healthcare•Lithonia, GA

7d•$29 - $35

About The Position

The Medication Reconciliation Assistant (MRA) works within the health system under a pharmacist’s supervision to collect and accurately document the best possible medication list for patients. This list includes the correct drug name, strength, route, and administration frequency for current prescription and over-the-counter medications. The MRA may interview patients, family members or caregivers, external medical providers or facilities, and outpatient or mail-order pharmacies, and may review electronic medical records from prior hospital encounters to collect or validate information. The MRA documents information in the electronic medical record for the current hospital encounter and communicates corrections or additions to medical providers for review and action. The role may also involve obtaining or correcting medication allergy information, including the medication and type of reaction. The MRA responds to provider and patient needs, prioritizes work to support timely and safe patient care, and participates in quality improvement projects and related data collection and presentations. The position also supports education and training for providers, nurses, ancillary staff, new employees, and less experienced technicians; participates in committees and initiatives advancing the Medication Reconciliation Program; and serves as a liaison between the Medication Reconciliation Team and hospital clinical staff. The MRA follows Emory Healthcare’s PLEDGE and care transformational model, contributes to teamwork and continuous improvement, reports safety concerns, and maintains knowledge through professional activities and required training. The schedule is 7 consecutive 10-hour shifts followed by 7 days off, generally from 9:00 AM to 7:30 PM. Shift times may vary with departmental needs. The schedule is based on a two-week pay period and includes every other weekend and holidays that fall within the scheduled rotation. Physical demands and environmental exposures may vary by assigned work area and tasks.

Requirements

Two years of college; a combination of education and/or experience may be considered in lieu of the college requirement.
Successful completion of an ASHP-accredited technician training program and current certification by passing the CPhT national exam, or current enrollment in an accredited School of Pharmacy with a current Georgia Pharmacy Intern license.
Two years of experience as a Pharmacy Technician.
Current registration with the Georgia Board of Pharmacy.
Maintain certification and registration throughout employment.

Responsibilities

Collect the best possible medication list, including drug name, strength, route, and administration frequency for current prescription and over-the-counter medications.
Interview patients, family members or caregivers, external medical providers or facilities, and outpatient or mail-order pharmacies to confirm medication information.
Review electronic medical records from prior hospital encounters as needed to collect or validate medication information.
Accurately document medication information in the electronic medical record for the current hospital encounter.
Communicate corrections or additions to medication lists to medical providers for appropriate review and action.
Obtain, add, or correct medication allergy information, including the medication name and type of reaction.
Respond to medical provider and patient needs by answering calls, receiving and distributing messages, and triaging requests.
Manage and prioritize tasks to support timely and safe patient care.
Participate in quality improvement projects and collect, analyze, and present data related to work processes and procedures.
Create, revise, or present educational materials to providers, nurses, ancillary staff, and new employees.
Train and orient new employees on medication history workflows and provide guidance to less experienced technicians and staff.
Participate in committees and initiatives related to the Medication Reconciliation Program.
Serve as a liaison between the Medication Reconciliation Team and hospital clinical staff to improve interdisciplinary communication.
Follow and implement Emory Healthcare’s PLEDGE and care transformational model in activities and interactions.
Contribute to teamwork and continuous quality improvement, adapt to change, and report safety concerns or improvement opportunities.
Participate in professional activities and organizations, complete required training and competency assessments, and attend educational in-services as appropriate.
Perform other duties as assigned.