Medical Receptionist - Contingent - Urgent Care East Brighton

Trinity Health•Brighton, VT

13d•Onsite

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and help create a positive experience while supporting efficient office operations and exceptional patient care. The role involves welcoming patients and visitors, managing registration and appointment processes, handling patient communications and payments, maintaining records, and coordinating with providers and clinical staff. The position is part-time and contingent, with a rotating shift, at Urgent Care East Brighton. The organization emphasizes outstanding patient service and its core values of Commitment, Advocacy, Respect, Efficiency, and Service. Trinity Health IHA Medical Group describes a supportive, team-oriented workplace and offers career growth and professional development opportunities. Day-one benefits are available to eligible team members, with no waiting period.

Requirements

High school diploma or GED, or be between the ages of 15 and 17 with a valid work permit from their high school.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

Welcome patients and visitors with professionalism and compassion.
Check patients in and verify registration and insurance information.
Schedule, confirm, and reschedule appointments.
Answer phones, respond to inquiries, and route messages appropriately.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Partner with providers and clinical staff to ensure a smooth patient experience.