Medical Receptionist - Urgent Care East Beltline

Trinity Health

5d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and help create a positive experience while supporting efficient office operations and exceptional patient care. The role involves welcoming patients and visitors, supporting registration and appointment needs, responding to inquiries, assisting with payments and billing processes, and maintaining patient records. The Medical Receptionist partners with providers and clinical staff to support a smooth patient experience.

Requirements

• High school diploma or GED, or be between the ages of 15 and 17 with a valid work permit from their high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED