Medical Receptionist - Urgent Care

OnPoint Medical Group • Aurora, CO

8d • $19 - $23 • Onsite

About The Position

OnPoint Medical Group is seeking a Medical Receptionist to join its Urgent Care team. The role supports walk-in patients by greeting them, activating patient files, and guiding them through established clinic protocols. The receptionist also handles front-office administration to support a smooth patient visit, timely billing, and an organized clinic environment. The position follows OSHA and HIPAA standards, attends requested meetings and training, and contributes to service standards. It has no supervisory responsibilities.

Requirements

• High school diploma or high school equivalency.
• Strong computer skills.
• Ability to effectively present information and respond to questions from managers, patients, and the general public.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to maintain effective working relationships with patients, their families, and staff.
• Ability to provide courteous and respectful customer service, maintain patient confidentiality, and follow the proper chain of command for patient complaints.
• Ability to perform the described physical duties, including frequent lifting or moving of up to 10 pounds and occasional lifting or moving of more than 25 pounds.

Nice To Haves

• Current CPR card.
• 1–2 years of experience in a business office or clinical environment.
• Bilingual.
• EMR experience.

Responsibilities

• Greet incoming patients professionally and complete check-in procedures according to established guidelines.
• Answer incoming calls professionally and route them to the appropriate party.
• Complete administrative duties that support smooth patient visits, timely billing, and an organized front office.
• Collect co-pays, deductibles, coinsurance, and outstanding balances.
• Scan paperwork and balance time-of-service collections by the end of the business day.
• Attend meetings and in-person or online training as requested.
• Follow OSHA and HIPAA standards, policies, and procedures.
• Perform duties to achieve or exceed established service standards.
• Maintain punctual and regular attendance.
• Follow instructions and respond to management direction.
• Work collaboratively with a group while completing assigned tasks individually.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Flexible spending account options.
• Eligible for a 401(k) after six months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED