Medical Receptionist - Orthopedic Urgent Care

HealthPartners • Bloomington, MN

2d

About The Position

TRIA is hiring a Medical Receptionist to support its orthopedic team and help provide a positive experience for patients and their families. The role provides departmental support by greeting patients, collecting co-pays, scheduling follow-up appointments and referrals, and performing clerical duties. This position is at the TRIA Urgent Care desk, which is open seven days a week. The schedule consists of 8-hour shifts between 7:00 a.m. and 8:00 p.m.

Requirements

• Strong verbal and written communication skills.
• Human relations sensitivity and customer service skills.
• Listening and telephone etiquette skills.
• Ability to ask patients for co-pays and collect payments.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.
• Ability to key for long periods of time.
• Accurate computer and keyboarding skills.
• Proficiency operating a telephone and headsets, PC, printer, photocopier, and fax machine.

Nice To Haves

• Six months of related experience.
• Some medical background.
• Knowledge of medical terminology.

Responsibilities

• Greet patients.
• Collect co-pays.
• Schedule follow-up appointments and referrals.
• Support departmental clerical duties.
• Promote and maintain good patient relations and patient confidentiality.
• Provide appropriate service and help assure patient safety using knowledge of age-related growth and development principles.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Time away from work
• Insurance options
• Tuition reimbursement
• Employee assistance program
• Onsite clinic

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed