Medical Receptionist - Orthopedic Urgent Care

HealthPartners • Bloomington, MN

3d • $20 - $29

About The Position

TRIA is seeking a Medical Receptionist to support its orthopedic urgent care team. The role supports patients and their families by greeting patients, collecting co-pays, scheduling follow-up appointments and referrals, and performing departmental clerical duties. The urgent care desk is open seven days a week, and the position is scheduled for eight-hour shifts between 7:00 a.m. and 8:00 p.m.

Requirements

• Strong verbal and written communication skills.
• Human relations sensitivity and customer service skills.
• Listening and telephone etiquette skills.
• Comfort asking patients for co-pays and collecting payments.
• Ability to work in a fast-paced, structured environment.
• Ability to sit for long periods.
• Ability to key for long periods.
• Accurate computer and keyboarding skills.
• Proficiency operating telephones and headsets, PCs, printers, photocopiers, and fax machines.
• Knowledge of age-related growth and development principles necessary to provide appropriate service and assure patient safety.

Nice To Haves

• Six months of related experience.
• Some medical background.
• Knowledge of medical terminology.

Responsibilities

• Greet patients.
• Collect co-pays and assist with collection of payments.
• Schedule follow-up appointments and referrals.
• Support departmental clerical duties.
• Promote and maintain positive patient relations and patient confidentiality.
• Provide appropriate service and help assure patient safety using knowledge of age-related growth and development principles.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Time away from work
• Insurance options
• Tuition reimbursement
• Employee assistance program
• Onsite clinic
• Additional benefits, including health, time off, retirement planning, and continuous learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed