Medical Receptionist

Connecticut Skinhealth LLP•New London, CT

7d•Onsite

About The Position

Dermatology Physicians of Connecticut is seeking a friendly, organized, and dependable full-time Medical Receptionist for its New London office. The receptionist is one of the first points of contact for patients and helps create a welcoming, positive experience in a busy medical office. The role involves supporting patients throughout their visits and communicating with providers and coworkers to help the office run smoothly. The practice is privately owned, has nine locations throughout Connecticut, and offers opportunities for employees to develop their skills and grow within the organization. Office hours are Monday through Friday, 8:00 AM–4:30 PM.

Requirements

Enjoys working with people and providing excellent customer service.
Strong communication and organizational skills.
Comfortable using computers and learning new software.
Able to multitask and prioritize responsibilities in a busy environment.
Dependable, detail-oriented, and takes initiative.
Works well independently and as part of a team.
Maintains a positive and professional attitude.

Nice To Haves

Previous medical office or receptionist experience.
Strong customer service and administrative experience.

Responsibilities

Greet patients and assist them with check-in and check-out.
Answer incoming phone calls and direct questions or messages appropriately.
Schedule and confirm patient appointments.
Collect and update patient demographic and insurance information.
Collect copayments and process patient payments.
Respond to patient inquiries professionally and in a timely manner.
Communicate with providers and other team members to help keep the office running smoothly.
Provide friendly, helpful, and professional service to patients throughout their visit.