Medical Receptionist - Harriman, TN

Crossroads Treatment Centers • Harriman, TN

13d • Onsite

About The Position

Crossroads Treatment Centers is hiring a Medical Receptionist to provide customer service and operational support at its outpatient clinic in Harriman, Tennessee. The role includes checking in patients, receiving payments, guiding new patients through intake, and helping coordinate intakes with medical and clinical staff. The receptionist also collects urine and saliva samples for drug screens as needed, maintains daily financial records and reports, supports clerical and logistical operations, and oversees patient accounts and financial responsibilities. The position calls for a friendly, professional approach and an exceptional, “white glove” patient experience.

Requirements

• High school diploma or GED required.

Nice To Haves

• Customer service experience in a fast-paced environment.
• Experience in healthcare, addiction medicine, or office administration.
• Lived experience with addiction.

Responsibilities

• Check in patients and provide excellent customer service.
• Receive payments and oversee patient accounts and financial responsibilities.
• Guide new patients through the intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate intakes with medical and clinical staff.
• Provide clerical and logistical support.
• Maintain a friendly, professional attitude toward patients and provide a “white glove” experience.

Benefits

• Medical, dental, and vision insurance.
• Paid time off (PTO).
• 401(k) options, including a matching program with no vesting period.
• Annual continuing education allowance in a related field.
• Life insurance.
• Short- and long-term disability.
• Paid maternity and paternity leave.
• Mental health day.
• Calm subscription for all employees.
• Mileage reimbursement at the current IRS rate, if applicable.
• Training for employees who are new to the field.
• Community events promoting belonging and education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED