Medical Receptionist

Mercy Medical Center • Overlea, MD

11d

About The Position

Mercy Medical Center is hiring a Medical Receptionist for its Overlea location. The Medical Receptionist greets and registers patients and helps create a positive patient experience as the first point of contact when patients schedule appointments or arrive at the office. The role is responsible for front desk operations, including scheduling patients, answering phones, scanning medical records, triaging patient phone calls for severity and importance, collecting insurance information and verifying benefits, entering charges, and posting payments.

Requirements

• High school diploma or GED.

Responsibilities

• Greet and register patients.
• Schedule patients.
• Answer phones.
• Scan medical records.
• Triage patient phone calls for severity and importance.
• Collect insurance information and verify benefits.
• Enter charges and post payments.
• Support front desk operations and contribute to a positive patient experience.

Benefits

• Competitive health, prescription, vision, and dental benefits and a wellness credit for eligible employees
• 403(b) retirement plan with company match and a catch-up provision
• Paid time off and company-paid holidays
• Reimbursement for tuition, books, and fees
• Mental health resources and employee wellness opportunities through the Employee Assistance Program
• Employer-paid short- and long-term disability benefits for eligible employees
• Voluntary benefits
• Discounts on auto and home insurance and Verizon plans
• Rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED