Medical Receptionist

MNR Industries LLC • Randallstown, MD

6d • $17 - $18

About The Position

ExpressCare Urgent Care Centers is hiring a full-time Medical Receptionist to support its urgent care centers in Maryland. The role involves welcoming and registering patients, keeping patient information and records accurate, handling calls and payments, and assisting with administrative tasks and office upkeep. The ideal applicant is friendly, self-motivated, compassionate, professional, and able to multitask in a fast-paced environment while providing exceptional customer service. The position requires scheduling flexibility, including weekends and holidays, and the ability to work shifts of 13 or more hours.

Requirements

• High school diploma or equivalent.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Superior customer service skills.
• A high level of professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand or walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification.
• At least one year of customer service experience, preferably in a medical setting.
• Experience with medical office software.

Responsibilities

• Greet and register patients, update demographic information, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment and a welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18, with opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED