Medical Receptionist - Primary Care Clarkston

Trinity Health • Clarkston, WA

3d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist for its primary care team in Clarkston. The role serves as the first point of contact for patients and visitors, helping create a positive experience while supporting efficient office operations and patient care. The organization emphasizes outstanding service and patient care grounded in its core values of Commitment, Advocacy, Respect, Efficiency, and Service.

Requirements

• High school diploma or GED, or be between ages 15 and 17 with a valid work permit from the applicant’s high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.

Responsibilities

• Welcome patients and visitors professionally and compassionately.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED