Medical Receptionist - Urgent Care Belleville

Trinity Health • Belleville, IL

4d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. The role helps create a positive patient experience while supporting efficient office operations and exceptional patient care. The position is listed as full time with a rotating shift.

Requirements

• High school diploma or GED, or be between the ages of 15 and 17 with a valid work permit from their high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

• Welcome patients and visitors professionally and compassionately.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED