Medical Receptionist

PainPoint Health•Wentzville, MO

16d•$18 - $20•Onsite

About The Position

Interventional Pain Institute (IPI), a pain management provider serving patients throughout the St. Louis area, is seeking a friendly, organized Medical Receptionist for front-office operations at its Troy, Missouri location, with occasional travel to Chesterfield. This role supports a positive patient experience and helps keep appointments, records, and daily administrative tasks organized. The Medical Receptionist checks patients in and out, registers new patients, collects copays and deposits, answers calls, schedules appointments, manages follow-up visits, prepares paperwork, maintains medical records, and updates electronic charts using EMR systems. The role also requires protecting patient confidentiality and following HIPAA, OSHA, and facility guidelines; communicating professionally with patients, families, physicians, and team members; maintaining an organized front office; assisting with examination-room preparation; and contacting patients about earlier appointment openings. The position is full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m., with no weekends. The stated pay is $18–$20 per hour. Required qualifications include a high school diploma or GED, at least one year of administrative experience, and at least one year of hands-on EMR experience. Healthcare facility experience is preferred.

Requirements

High school diploma or GED.
At least one year of administrative experience.
At least one year of hands-on EMR experience.
Strong communication, customer service, and organizational skills.
Proficiency in Microsoft Office or similar software.
Knowledge of medical terminology and patient confidentiality.
Ability to work independently and manage multiple tasks in a fast-paced environment.

Nice To Haves

Healthcare facility experience.

Responsibilities

Check patients in and out, register new patients, and collect copays and deposits.
Answer phone calls, schedule appointments, and manage follow-up visits.
Prepare patient paperwork, maintain medical records, and update electronic charts.
Use EMR systems to support daily administrative workflows.
Maintain patient confidentiality and follow HIPAA, OSHA, and facility guidelines.
Communicate professionally with patients, families, physicians, and team members.
Help maintain an organized front office and assist with preparing examination rooms.
Contact patients about earlier appointment openings to optimize schedules.