Medical Receptionist
About The Position
The Medical Receptionist is the medical practice’s first in-person point of contact for patients and handles assigned front-office duties. Responsibilities may include greeting patients, answering and directing calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level position requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The role interacts with patients, families, coworkers, physicians, and the general public.
Requirements
- Minimum one year of clerical and/or receptionist experience, or six months in a medical setting.
- Customer service experience.
- A degree or relevant certificate (such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator) may substitute for experience.
Nice To Haves
- Post-high-school office procedures are preferred.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Schedule appointments and perform registration.
- Perform charge entry and payment posting.
- Complete batch balancing and cash reconciliation and balancing.
- Operate basic office equipment.
Benefits
- Competitive tuition assistance
- Career development
- Generous paid time off
- Employee Assistance Programs
- Medical benefits
- Dental benefits
- Retirement benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
