Medical Receptionist

United Vein & Vascular Centers•Brenham, TX

About The Position

The Medical Receptionist, also referred to as the Patient Services Coordinator, supports patient-facing administrative operations at United Vein & Vascular Centers. The role greets patients, checks them in, collects insurance and other required information, provides intake documents, processes payments, schedules appointments, and maintains patient records in paper files and the electronic medical record system. The receptionist also checks insurance eligibility, provides patient support and guidance, and follows organizational conduct and confidentiality requirements, including HIPAA and applicable laws.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in medical assisting or administration.
  • Ability to handle a fast-paced environment and prioritize tasks based on importance.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

  • Associate degree preferred.
  • Familiarity with ECW.

Responsibilities

  • Greet patients upon arrival, sign them in, and obtain insurance information and other necessary data.
  • Provide intake and new-patient forms, copies of office policies, and legally required documents.
  • Process patient payments for copays and uninsured visits.
  • Schedule appointments for new and recurring patients according to schedule guidelines.
  • Maintain hard-copy patient records and files stored in the EMR system.
  • Audit the schedule to ensure patient insurance eligibility.
  • Provide patients with support and guidance as needed.
  • Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
  • Follow UVVC’s Standards of Conduct as outlined in the Employee Handbook.
  • Maintain the confidentiality and security of Protected Health Information in accordance with UVVC policies, HIPAA, and other applicable laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation package.
  • Outstanding work-life balance.
  • Health, vision, and dental benefits.
  • 401(k) plan match.
  • Life insurance, 100% company paid.
  • PTO and paid holidays.
  • Individualized opportunities for career advancement.
  • Supportive, highly engaged workplace culture.
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