Medical Receptionist

United Health Centers of the San Joaquin Valley • Fresno-Jensen, CA

11d • Onsite

About The Position

United Health Centers is recruiting front office Medical Receptionists to join a health center team. The Medical Receptionist is the first point of contact for patients visiting the health center and helps provide compassionate, patient-centered service and access to care. The role supports smooth patient flow, accurate data collection, and orderly front-office operations while working with the Medical Reception Supervisor and clinic management team.

Requirements

• High school graduate or GED.
• Possess a valid driver's license.
• Able to build and maintain rapport with patients and providers from differing backgrounds.
• Be a team player and customer-service oriented.
• Demonstrate flexibility and dependability.
• Demonstrate problem-solving skills and sound judgment.
• Have effective leadership and supervisory skills.
• Be familiar with modern office practices and procedures, including email.
• Have intermediate computer skills.
• Demonstrate attention to detail and follow-through on work tasks.
• Able to handle multiple tasks simultaneously.
• Able to lift up to 20 pounds and push up to 50 pounds on wheels.
• Able to hear staff on the phone and people served in person, and speak clearly to communicate information to patients and staff.
• Able to read memos, computer screens, personnel forms, and clinical and administrative documents.
• Have high manual dexterity.
• Able to reach above shoulder level and bend, squat, sit, stand, stoop, crouch, reach, kneel, and twist or turn.

Nice To Haves

• Completed training program in Medical Office Assisting from an accredited college.
• Two years of experience in a healthcare setting.
• Bilingual in English and Spanish.
• Familiarity with adult learning and general training techniques.
• Positive professional insight.

Responsibilities

• Provide prompt clerical support and promote smooth patient flow.
• Collect and record data accurately.
• Maintain order in the front office and maintain its equipment and supplies.
• Help ensure patients and families receive the care they need when they need it.
• Communicate consistently and openly with the supervisor and all staff.
• Work flexible or extended hours when necessary.
• Participate in health center in-services and meetings, listening to and respecting others’ ideas.
• Abide by rules of confidentiality.

Benefits

• Medical, dental, and vision insurance with low premium cost.
• Paid time off and paid holidays.
• 401(k) plan with matching contribution.
• Educational assistance.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED