Medical Receptionist

RenalCare Associates•Morton, IL

11d•$18 - $21

About The Position

RenalCare Associates is seeking a full-time Medical Receptionist to join its growing, fast-paced, physician-led practice focused on kidney disease care and treatment. As an early point of contact for patients, the receptionist helps create a welcoming, professional, and positive experience while supporting efficient patient and clinic flow. The role involves frequent interaction with patients and requires balancing multiple priorities in a busy environment while providing excellent customer service. Travel to other clinic locations may be required as needed. The employer offers paid time off, medical, dental, vision, life, and disability insurance, along with a retirement plan. Salary is commensurate with experience.

Requirements

High school diploma or equivalent required.
Strong customer service and communication skills.
Excellent organization and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Professional and dependable, with the ability to work effectively as part of a team.
Ability to travel to other clinic locations as needed.
Great attitude, strong work ethic, excellent communication skills, and a genuine desire to provide a great patient experience.

Nice To Haves

At least one year of medical receptionist experience preferred.
Experience with EPIC and Microsoft Office is a plus.

Responsibilities

Greet patients and assist with check-in and check-out.
Schedule and manage patient appointments.
Answer incoming calls, return patient calls, and accurately document messages.
Verify and update patient demographic and insurance information.
Monitor cancellations, no-shows, recall lists, and scheduling changes.
Collect patient payments and complete related administrative tasks.
Scan, upload, and maintain accurate patient information.
Work closely with clinical staff and providers to support efficient patient and clinic flow.