Medical Receptionist

MNR Industries LLC • Westminster, MD

6d • $17 - $18

About The Position

ExpressCare Urgent Care Centers is hiring a full-time Medical Receptionist to support its urgent care centers in Maryland. The role is suited to a friendly, self-motivated, and compassionate person who can multitask in a fast-paced environment while providing exceptional customer service and a positive experience for patients. The Medical Receptionist greets and registers patients, handles calls and payments, supports administrative tasks, and helps maintain a clean, professional, and welcoming office environment.

Requirements

• High school diploma or equivalent.
• Effective communication and interpersonal skills when interacting with patients and coworkers.
• Superior customer service skills.
• A high level of professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand and walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant license or certification.
• At least one year of customer service experience, preferably in a medical setting.
• Experience with medical office software.

Responsibilities

• Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment and a welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18.
• Opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance for single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED