Medical Receptionist - Float

SSM Health Physical Therapy • Lake Saint Louis, MO

2d

About The Position

SSM Health Day Institute is hiring a full-time Patient Service Specialist (PSS) for a float position serving outpatient centers in Lake St. Louis. This entry-level administrative and front-office medical role requires excellent customer service and includes insurance verification, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking, and organization. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Starting pay is $18.00 per hour and increases based on education and experience.

Requirements

• High school degree or diploma required.
• Basic computer skills, including keyboard familiarity and word processing, are required.
• Knowledge of office procedures and filing is required.
• Verbal and written communication skills are required.
• Ability to use fax and photocopy equipment is required.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians, and community members are required.

Nice To Haves

• One year of experience in a medical office setting requiring multitasking is preferred.
• Knowledge of health insurance is preferred.

Responsibilities

• Greet patients.
• Answer phones.
• Perform patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments.
• Operate the front office of outpatient centers.
• Support therapists and therapy assistants.
• Perform daily cash balancing and make weekly banking deposits.
• Handle front-office duties including customer service, billing reconciliation, faxing, scanning, communication with doctors, multitasking, and organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED