Medical Receptionist - Float

Select Medical•Lake Saint Louis, MO

About The Position

SSM Health Day Institute is hiring a full-time Patient Service Specialist (PSS) for a float position in Lake St. Louis. This entry-level administrative and front-office medical role requires excellent customer service and includes a range of duties supporting outpatient centers, therapists, and therapy assistants. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Starting pay is $18.00 per hour and increases based on education and experience.

Requirements

  • High school degree or diploma required.
  • Basic computer skills, including keyboard familiarity and word processing, required.
  • Knowledge of office procedures and filing required.
  • Verbal and written communication skills required.
  • Ability to use fax and photocopy equipment required.
  • Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians, and community members required.

Nice To Haves

  • One year of experience in a medical office setting requiring multitasking preferred.
  • Knowledge of health insurance preferred.
  • Experience in office administration, reception, patient services, healthcare or medical settings, administrative assistance, patient care, front desk, customer service, serving, retail, hotel guest services, or office coordination may be relevant.

Responsibilities

  • Greet patients.
  • Answer phones.
  • Conduct patient intake and data entry.
  • Verify insurance and obtain pre-authorizations.
  • Schedule patient appointments.
  • Operate the front office of outpatient centers.
  • Support therapists and therapy assistants.
  • Balance cash daily and make weekly banking deposits.
  • Perform front-office duties including customer service, billing reconciliation, faxing, scanning, communicating with doctors, multitasking, and organization.
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