Medical Receptionist Pediatrics Farmington Hills

Trinity Health • Farmington Hills, MI

6d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and support efficient office operations and patient care. The role welcomes patients and visitors, assists with registration and insurance verification, manages appointments and phone inquiries, collects payments, and helps with patient communications, records, and daily office operations. The receptionist partners with providers and clinical staff to help ensure a smooth patient experience.

Requirements

• High school diploma or GED, or be between 15 and 17 years old with a valid work permit from their high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

• Coursework in insurance/billing, medical practice education, or seminars is preferred but not required.
• One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED