Clinical Support Assistant - Pediatrics, Farmington Hills

Trinity Health•Farmington Hills, MI

13d

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Support Assistant to support providers in delivering patient care. The role works directly with patients, assists with clinical procedures, supports care coordination, and helps create a positive healthcare experience. The position is based in Farmington Hills and is full-time on the day shift. Responsibilities include preparing patients for appointments; collecting and documenting patient histories, vital signs, and other health information; assisting providers with examinations, procedures, testing, and specimen collection; administering medications and performing diagnostic tests as directed; communicating test results and provider instructions; educating patients and families; coordinating care and acting as a liaison between patients and providers; and supporting quality improvement and disease management programs. The employer describes a collaborative, patient-centered culture and offers eligible team members benefits from day one, along with opportunities for professional growth and career advancement. The organization states that its values include Commitment, Advocacy, Respect, Efficiency, and Service, and that it is an equal opportunity employer.

Requirements

High school diploma or GED.
Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or Certified Athletic Trainer qualification.
If credentialed, maintain current MA recertification continuing education units.
For the non-credentialed MA I pathway: Medical Assistant certification eligibility is desired, or an EMT with a current, active Michigan license, or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
Valid CPR certification.
For the credentialed MA I pathway, certification as a Medical Assistant through an accepted agency: AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
Zero to one year of previous clinical experience or an equivalent combination of education and experience is preferred.
Without a completed MA program, externship, or internship, at least two years of clinical support experience in a community-based clinic is required, along with standardized testing and evaluation of clinical skills.

Nice To Haves

Medical Assistant certification eligibility for the non-credentialed MA I pathway.
Zero to one year of previous clinical experience or an equivalent combination of education and experience.

Responsibilities

Welcome and prepare patients for appointments.
Collect and document patient histories, vital signs, and health information.
Assist providers with examinations, procedures, testing, and specimen collection.
Administer medications and perform diagnostic testing as directed.
Communicate test results and provider instructions to patients.
Provide patient and family education to support better health outcomes.
Coordinate care and serve as a liaison between patients and providers.
Support quality improvement initiatives and disease management programs.