Medical Receptionist

USA Clinics Group•Forest Hills, NY

20d•Onsite

About The Position

USA Clinics Group is a network of outpatient vein, fibroid, vascular, and prostate centers focused on providing minimally invasive, patient-first care. The Medical Receptionist balances patient needs and office workflow, supports physicians before, during, and after medical procedures, and helps ensure an excellent patient service experience. This is a full-time float position supporting clinics at Forest Hills, Jamaica Ave, Pennsylvania Ave, and Jackson Heights. The schedule is Monday through Saturday. The role requires bilingual proficiency in Spanish and English and includes 2–4 weeks of paid training. Compensation is $19–$21 per hour, based on experience and qualifications.

Requirements

High school diploma or equivalent.
Experience in a high-volume, customer-facing role.
Previous receptionist, front-desk, administrative, or customer service experience.
Proficiency with Microsoft Office and administrative software.
Strong communication, organization, and multitasking skills.
Bilingual proficiency in Spanish and English.

Nice To Haves

Experience with scheduling, records management, data entry, insurance verification, or billing support.

Responsibilities

Greet patients and escort them to examination rooms.
Schedule appointments and maintain accurate patient records.
Verify insurance information and support billing-related processes.
Perform data entry and administrative tasks accurately.
Use Microsoft Office, scheduling software, and EMR/EHR systems.
Provide excellent customer service in a fast-paced healthcare environment.
Prepare patients and procedure rooms, assist with room turnover, and provide post-procedure instructions.
Support bilingual patient communication when applicable.
Provide support to physicians before, during, and after medical procedures.