Medical Receptionist

Eyenamics NY•New York, NY

20d•$22 - $26•Onsite

About The Position

Join an ophthalmology practice in Forest Hills, Queens, that has provided eye care to the community for over 22 years. The Medical Receptionist is the welcoming face of the practice and supports its patient-focused team by handling reception and administrative duties. This is a full-time, on-site position with a Monday–Friday schedule, no weekends, and occasional evenings. The practice is near public transportation and is seeking an ASAP start. Compensation is $22–$26 per hour, based on experience and qualifications. Ophthalmic-specific training will be provided to candidates with strong office fundamentals.

Requirements

At least 2 years of professional office experience with administrative duties, which may be in medical offices, corporate settings, or professional services.
Strong software skills with databases, scheduling systems, or EMR platforms.
Excellent customer service and professional communication skills.
Understanding of handling confidential information and HIPAA/PHI requirements.
High school diploma or equivalent.

Nice To Haves

Medical office or healthcare administrative experience.
Experience with EMR systems such as Epic, Cerner, Athenahealth, or NextGen.
Knowledge of insurance verification and billing.
Familiarity with medical terminology.
Bilingual abilities in English and Spanish.

Responsibilities

Greet patients and manage check-in and check-out processes.
Handle a multi-line phone system, schedule appointments, and respond to patient inquiries.
Process insurance verifications, authorizations, and patient registration.
Maintain accurate patient records in the electronic medical records (EMR) system.
Collect co-pays and assist with billing procedures.
Coordinate patient flow and support clinical staff with administrative tasks.
Ensure HIPAA compliance and maintain the confidentiality of patient information.