Medical Receptionist - Harriman, TN
About The Position
Crossroads Treatment Centers is hiring a Medical Receptionist to support its outpatient, office-based treatment services for people with opioid use disorder. The role provides customer service to patients, assists with check-in and payments, and supports daily clinic operations. The Medical Receptionist maintains a friendly, professional attitude and helps deliver a welcoming experience, including guiding new patients through intake. The position also supports screening, financial recordkeeping, coordination with medical and clinical staff, and clerical and logistical tasks. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. A high school diploma or GED is required. Customer service experience in a fast-paced environment is preferred, as are healthcare, addiction medicine, or office administration experience. Lived addiction experience is a plus.
Requirements
- High school diploma or GED.
- Customer service experience in a fast-paced environment is preferred.
- Experience in healthcare, addiction medicine, or office administration is preferred.
- Lived addiction experience is a plus.
Nice To Haves
- Customer service experience in a fast-paced environment.
- Experience in healthcare, addiction medicine, or office administration.
- Lived addiction experience.
Responsibilities
- Provide customer service by checking in patients, receiving payments, and assisting with daily operations.
- Maintain a friendly, professional attitude and provide a high-quality patient experience.
- Guide new patients through the intake process.
- Collect urine and saliva samples for patient drug screens as needed.
- Maintain daily financial records and reports.
- Coordinate intakes with medical and clinical staff.
- Provide clerical and logistical support.
- Oversee patient accounts and financial responsibilities.
Benefits
- Medical, dental, and vision insurance.
- Paid time off (PTO).
- 401(k) options, including a matching program with no vesting period.
- Annual continuing education allowance in a related field.
- Life insurance.
- Short- and long-term disability coverage.
- Paid maternity and paternity leave.
- Mental health day.
- Calm subscription for all employees.
- Mileage reimbursement when applicable, at the current IRS mileage reimbursement rate.
- Training for employees who are new to the field.
- Community events promoting belonging and education.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
