Medical Receptionist - Primary Care Dexter

Trinity Health•Dexter, MO

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and help create a positive experience while supporting efficient office operations and patient care. The role involves welcoming patients, managing check-in and appointment scheduling, handling calls and messages, supporting payments and billing, assisting with patient communications and records, and coordinating with providers and clinical staff. The position is part-time and scheduled for the day shift. A high school diploma or GED is required, or applicants aged 15–17 may qualify with a valid work permit from their high school. Relevant coursework is preferred but not required. One to two years of experience in a medical or physician office or customer service environment is preferred. No credentials or licensure are required.

Requirements

  • High school diploma or GED, or be between the ages of 15 and 17 with a valid work permit from their high school.
  • One to two years of experience in a medical or physician office or customer service environment is preferred.
  • No credentials or licensure are required.

Nice To Haves

  • Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
  • Experience in a medical or physician office or customer service environment is preferred.

Responsibilities

  • Welcome patients and visitors with professionalism and compassion.
  • Check patients in and verify registration and insurance information.
  • Schedule, confirm, and reschedule appointments.
  • Answer phones, respond to inquiries, and route messages appropriately.
  • Collect payments and support accurate billing processes.
  • Assist with patient communications, paperwork, and MyChart support.
  • Maintain patient records and support day-to-day office operations.
  • Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for career growth and professional development.
  • Supportive, team-oriented workplace culture.
  • Meaningful work helping patients access the care they need.
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