Medical Receptionist

Optima Dermatology•Macedonia, OH
•Onsite

About The Position

The Medical Receptionist performs front-office duties in a medical office, including patient check-in and check-out, answering calls, addressing patient questions and concerns, and verifying and documenting patient information. The role also welcomes patients arriving at and leaving the office. Hours are Monday through Friday, 7:30 a.m. to 4 p.m., at 8183 Golden Link Blvd, Macedonia, Ohio 44067.

Requirements

  • At least 1 year of prior relevant experience.
  • Excellent communication and customer service skills.
  • A friendly, upbeat attitude.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Experience in a medical office.
  • EMA/EMR experience.

Responsibilities

  • Complete patient check-in and check-out procedures.
  • Answer incoming calls and provide appropriate follow-up.
  • Handle patient queries, concerns, and complaints.
  • Verify and document patient information.
  • Welcome and greet patients entering and leaving the office.
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