Medical Receptionist

Family Practice Center • Loyalsock Township, PA

23d • Onsite

About The Position

Family Practice Center, P.C. is seeking a full-time Medical Receptionist for its Williamsport office. Family Practice Center is a group of primary care physicians operating 39 office locations across 12 Central Pennsylvania counties, with services including family medicine, pediatrics, counseling, onsite laboratory and X-ray services, and more.

The Medical Receptionist provides secretarial support to physicians and other clinic staff and serves as a liaison between patients and medical support staff. The role includes welcoming patients and visitors, checking in patients and updating their medical-record information, preparing and screening patients for physician examinations, maintaining the appointment book and following office scheduling procedures, and answering and screening calls, taking messages, and providing information. The position requires access to protected health information; HIPAA training and compliance are required. The employee must also follow OSHA procedures and Family Practice protocols, and attend required meetings and participate on committees as requested.

Requirements

• High school graduate or GED.
• Two years of experience in a medical office.
• Knowledge of medical terminology.
• Typing ability of 60 words per minute.
• Word-processing experience.
• HIPAA training and compliance are required.
• Management may review an individual's qualifications on a case-by-case basis.

Nice To Haves

• Training or certification course preparation is preferred.

Responsibilities

• Provide secretarial duties to physicians and other members of the clinic.
• Serve as a liaison between patients and medical support staff.
• Greet patients and visitors promptly, courteously, and helpfully.
• Check in patients and verify or update information in medical records as indicated.
• Prepare patients for physician examinations and screen them for appropriate information.
• Maintain the appointment book and follow office scheduling procedures.
• Answer and screen telephone calls, take messages, and provide information.
• Complete required HIPAA training and comply with HIPAA requirements.
• Follow OSHA procedures and Family Practice protocols.
• Attend required meetings and participate on committees as requested.

Benefits

• Competitive total compensation package.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Flexible spending account (FSA).
• Disability benefits.
• Life insurance.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED