Medical Receptionist

McGinley Orthopaedic Innovations Inc•Casper, WY

12d•$18 - $23

About The Position

McGinley Medical PC is seeking a professional, tech-savvy Medical Receptionist to serve as a welcoming first point of contact for patients and provide operational support across divisions. The role is based in Casper, Wyoming, and includes supporting other front desks as needed across company locations. The receptionist greets and checks in and out patients, registers patients, verifies insurance, collects co-pays, completes forms, schedules appointments, answers calls, and maintains accurate and secure medical records in compliance with HIPAA. The role also coordinates patient flow with clinical staff and provides front-desk and administrative support, including scanning, faxing, data entry, document preparation, report preparation, patient-volume tracking, and distributing patient education materials. McGinley Medical PC describes itself as a fast-growing, multi-division healthcare group committed to innovation, patient experience, and community involvement. The company offers a competitive salary and benefits package, professional development and continuing education opportunities, and a collaborative work environment.

Requirements

High school diploma or equivalent.
Strong computer skills.
Excellent written and verbal communication skills.
Strong attention to detail, time management, and multitasking abilities.
Ability to work collaboratively across departments and interact professionally with patients and staff.
Knowledge of insurance, scheduling, and patient communications.

Nice To Haves

Medical office experience, especially in patient registration and scheduling.
Experience with Microsoft 360, Excel, and OneDrive.
Experience with EHRs or practice management systems.
Knowledge of HIPAA, insurance verification, and front office operations.

Responsibilities

Greet, check in, and check out patients professionally and warmly.
Register patients, verify insurance, collect co-pays, and ensure necessary forms are completed accurately.
Schedule and manage appointments using medical scheduling software, adjusting and confirming appointments as needed.
Answer incoming calls, respond to patient inquiries, and route calls appropriately.
Maintain a clean, welcoming, and compliant front desk and lobby area.
Handle medical records accurately and securely in compliance with HIPAA.
Coordinate patient flow with clinical staff and assist with clinical patient needs, such as wheelchair escorts.
Provide coverage for other front desks as needed across company locations.
Perform general office tasks, including scanning, faxing, data entry, and document preparation.
Provide cross-divisional support to help ensure smooth daily operations.
Help prepare operational reports and track patient volumes.
Assist leadership with operational and office tasks.
Assist with ordering and distributing patient education materials.