Medical Receptionist

CommonSpirit Health • Phoenix, AZ

10d

About The Position

The Medical Receptionist welcomes patients and helps create a comforting, efficient clinic environment. The role manages patient reception and essential administrative tasks, uses technology to support clinic operations, and guides diverse patient populations so they feel at ease and understand their care instructions. The position requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.

The receptionist performs clerical duties, including maintaining departmental deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules. The role supports a positive customer-service atmosphere in reception areas, answers telephone calls pleasantly and helpfully, coordinates patient movement, and reports problems or irregularities.

Requirements

• High school diploma or GED.
• Working knowledge of multi-line phones.
• Working knowledge of computers and fax/copy machines.
• Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.

Nice To Haves

• Previous medical office and/or insurance experience.
• Spanish bilingual ability.

Responsibilities

• Maintain departmental deposit logs.
• Prepare routine schedules and reports.
• Use analytical skills to maintain provider schedules.
• Ensure a positive customer-service atmosphere and interactions in reception areas.
• Answer telephone calls in a pleasant and helpful manner.
• Coordinate patient movement and report problems or irregularities.
• Manage patient reception and related administrative tasks.
• Guide patients and help them understand care instructions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED