Medical Receptionist
Integrated Dermatology•Worcester, MA
About The Position
Integrated Dermatology Group is seeking a motivated, friendly, and capable Front Desk Receptionist who can also support the Medical Assistant Department. The role supports the daily operations of a dermatology practice by handling patient communications, scheduling, insurance and payment processes, records, and related administrative tasks.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Front desk or receptionist experience is preferred.
- Dermatology experience is a significant plus.
Responsibilities
- Answer incoming calls and direct them to the appropriate staff member.
- Schedule, reschedule, and cancel appointments.
- Manage online booking requests when applicable.
- Verify patient insurance eligibility.
- Obtain referrals when required.
- Collect and accurately document payments.
- Monitor incoming faxes, emails, and medical records.
- Maintain organized patient records while following HIPAA privacy requirements.
- Respond professionally to patient questions.
- Support the Medical Assistant Department as needed to ensure smooth daily operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
