Medical Receptionist

US Physical Therapy•Skippack Township, PA
•$16

About The Position

Mishock Physical Therapy & Associates is a privately owned group of outpatient physical therapy practices with more than five locations throughout Montgomery, Berks, and Chester Counties. The company’s mission is to provide effective, state-of-the-art physical therapy services to relieve pain, restore function, and help patients return to the highest quality of life possible. The Medical Receptionist provides patient-facing administrative support and helps coordinate care from initial evaluation through discharge. The role also assists licensed physical therapy staff with patient safety and preparation, and helps maintain clean, organized, and functional treatment areas and equipment.

Requirements

  • Strong communication, time-management, and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Compassionate, patient-focused attitude.
  • Excellent telephone skills.
  • Proficiency in Word and Excel.
  • Availability and flexibility with hours.
  • Team-player attitude and an energetic focus on excellent customer service.

Nice To Haves

  • Previous experience in a medical or therapy setting.
  • Previous experience with medical software.

Responsibilities

  • Greet patients and provide outstanding customer service.
  • Coordinate each patient’s care from initial evaluation to discharge.
  • Answer phones and perform electronic scheduling.
  • Perform data entry and verify current personal and financial information.
  • Maintain patient charts and electronic medical records.
  • Collect, post, and deposit patient payments.
  • Fax, file, and perform other duties as assigned.
  • Assist licensed physical therapy staff by observing patients during therapeutic exercises and ensuring safety and proper technique under the direction of licensed clinical staff.
  • Prepare patients for therapy sessions.
  • Maintain the cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
  • Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Benefits

  • Competitive compensation.
  • Excellent benefits package including 401k, health insurance, dental insurance, and generous paid time off.
  • Multiple opportunities for professional development, specialization, and leadership.
  • Employee discount plans.
  • Employee Assistance Program (EAP).
  • Investment from a company that wants employees to succeed and thrive.
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