Medical Receptionist
About The Position
Eyenamics NY is seeking a professional, detail-oriented Medical Receptionist to welcome patients and support its patient-focused ophthalmology practice in Forest Hills, Queens. The practice has served the community for over 22 years and provides care for conditions including cataracts, glaucoma, and neuro-ophthalmology. This is a full-time, on-site position with a Monday–Friday schedule, no weekends, and occasional evenings. The role is near public transportation and has an ASAP start date. Compensation is $22–$26 per hour, based on experience and qualifications. Training on ophthalmology-specific details is available for applicants with strong office fundamentals.
Requirements
- At least 2 years of professional office experience with administrative duties, including experience in medical offices, corporate settings, or professional services.
- Strong software skills with databases, scheduling systems, or EMR platforms.
- Excellent customer service and professional communication skills.
- Understanding of confidential information handling and HIPAA/PHI requirements.
- High school diploma or equivalent.
Nice To Haves
- Medical office or healthcare administrative experience.
- Experience with EMR systems such as Epic, Cerner, Athenahealth, or NextGen; the practice uses EyeMD EMR and Open PM.
- Knowledge of insurance verification and billing.
- Familiarity with medical terminology.
- Bilingual abilities in English and Spanish.
Responsibilities
- Greet patients and manage check-in and check-out processes.
- Operate a multi-line phone system, schedule appointments, and respond to patient inquiries.
- Process insurance verifications, authorizations, and patient registration.
- Maintain accurate patient records in the electronic medical records (EMR) system.
- Collect co-pays and assist with billing procedures.
- Coordinate patient flow and support clinical staff with administrative tasks.
- Comply with HIPAA requirements and maintain the confidentiality of patient information.
Benefits
- Paid time off (PTO).
- 401(k) retirement plan.
- 401(k) matching.
- Employee discounts on products and services.
- Opportunity for advancement and career growth.
- Professional development opportunities.
- Competitive hourly pay.
- Additional benefits available.
- Fun and energetic environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
