Medical Receptionist
About The Position
Center for Vein Restoration (CVR) is hiring a Medical Receptionist, described in the posting as a Patient Services Representative, to support patient services at its Bend, Oregon clinic. CVR provides outpatient vascular treatments in a patient-centered environment and emphasizes compassion, integrity, trust, and work-life balance. The role involves welcoming patients and supporting administrative, scheduling, documentation, and payment processes throughout their care. The posted schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Beginning January 1, 2027, the schedule changes to Monday through Thursday, 7:00 a.m. to 5:30 p.m. The position requires reliable transportation to clinics that may not be accessible by public transportation, travel to the Bend clinic, and travel to Portland-area clinics for initial training.
Requirements
- At least 1 year of administrative or customer service experience; medical-setting experience is preferred.
- Reliable transportation to clinics that may not be accessible by public transportation.
- Ability to travel to the CVR Bend, Oregon clinic.
- Willingness to travel to CVR clinics in the Portland, Oregon metro area for initial training.
Nice To Haves
- Administrative or customer service experience in a medical setting.
Responsibilities
- Greet patients in a friendly and professional manner and check them in and out.
- Ensure CVR policies and procedures are distributed, understood, and implemented by assigned center staff.
- Ensure patient charts are up to date and HIPAA compliant, and enter demographics, procedures, and payments into NextGen properly.
- Review scheduling and financial responsibilities and referrals with patients throughout their care.
- Send precertification forms to the Precertification Department at the close of business for patients requiring authorization before services are rendered.
- Complete daily close tasks, including fee tickets, billing tasks, and operative notes.
- Review future schedules to confirm patients have been preauthorized for treatment.
- Obtain new-patient forms and update them in NextGen/EHR; ensure patient records are current.
- Collect paperwork needed for appointments, including authorizations and referrals.
- Collect copays and patient balances at the time of service.
- Schedule and confirm appointments and collect patients’ email addresses.
Benefits
- Bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition reimbursement
- 401(k) program
- Paid time off
- Eight paid holidays
- Centers closed for holidays
- Opportunity for continued growth and development
- No nights, weekends, or on-call requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
