Medical Receptionist
About The Position
As a Medical Receptionist, you will create a welcoming and efficient environment for patients. You will manage patient reception, coordinate administrative tasks, use technology to support clinic operations, and guide diverse patient populations so they feel at ease and understand their care instructions. Success in this role requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach. The position performs clerical duties, including maintaining departmental deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules. It also supports a positive customer service atmosphere in reception areas, handles telephone calls, and coordinates patient movement while reporting problems or irregularities.
Requirements
- High school diploma or GED.
- Working knowledge of multi-line phones.
- Working knowledge of computers and fax/copy machines.
- Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.
Nice To Haves
- Previous medical office and/or insurance experience.
- Spanish bilingual.
Responsibilities
- Maintain departmental deposit logs.
- Prepare routine schedules and reports.
- Use analytical skills to maintain provider schedules.
- Ensure positive customer service atmosphere and interactions in reception areas.
- Answer the telephone in a pleasant and helpful manner.
- Coordinate patient movement and report problems or irregularities.
- Guide patients and help them understand their care instructions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
