Medical Receptionist

Trinity Health•Naugatuck, CT

12d•$18 - $24

About The Position

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Representative to join its Internal Medicine team in Naugatuck. The role supports patient flow and performs business and clerical functions, including greeting patients, answering phones, scheduling appointments, registering patients, verifying insurance, collecting copayments and other point-of-service payments, handling pre-certifications, prior authorizations and referrals, preparing charts, managing incoming and outgoing faxes, and providing clerical support to providers and staff. This is a full-time, day-shift position; hours may vary.

Requirements

High school diploma or equivalent.
Excellent keyboard skills.
Proficiency in a Windows-based computer environment and Microsoft Office products.
Accuracy and dependability.

Nice To Haves

Experience in a medical office or billing department.
Knowledge of patient billing and medical terminology.

Responsibilities

Greet and communicate with patients in person or by phone in a courteous and professional manner, identifying oneself and the department.
Answer telephone calls promptly and professionally using appropriate scripting.
Process calls and transfer patients to the appropriate staff member or provider in a timely manner.
Schedule patient appointments according to department protocols to maximize provider productivity.
Support patient flow by performing business functions including patient registration, insurance verification, copay and point-of-service collections, pre-certifications, prior authorizations, referrals, and chart preparation.
Manage incoming and outgoing faxes.
Provide clerical support to providers and staff.