Medical Receptionist

MNR Industries LLC • Baltimore, MD

6d • $17 - $18

About The Position

ExpressCare Urgent Care Centers is hiring a full-time Medical Receptionist to support its urgent care centers in Maryland. The role focuses on delivering a positive patient experience through friendly, compassionate service in a fast-paced environment. Responsibilities include patient registration and record maintenance, phone management, payment processing, administrative support, and keeping the office and waiting area clean and welcoming.

Requirements

• High school diploma or equivalent.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Superior customer service skills.
• A high level of professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand and walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification.
• At least one year of customer service experience, preferably in a medical setting.
• Experience with medical office software.

Responsibilities

• Greet and register patients, update demographic information, verify insurance, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, professional environment and a welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18.
• Opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED