Medical Receptionist

Minivasive Pain & Orthopedics•Bellaire, TX

22h•Hybrid

About The Position

Minivasive Pain and Orthopedics is looking for a full-time Medical Receptionist to join the team! The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear. Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Requirements

Strong computer knowledge including proficiency with MS Outlook, Word, and Excel
Strong attention to detail
Exceptional customer service and phone etiquette
Excellent verbal and written communication skills
Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations
Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization
Ability to travel between facilities if necessary
High School Diploma or GED
Valid Texas Driver’s License

Responsibilities

Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner
Greet patients as they arrive to facility and provide them with appropriate information
Assist patients in completing all necessary forms and documentation
Ensure completeness and accuracy of patients’ forms and logs including all demographics in EMR system
Update patients’ information in EMR system and all related records
Keep patient appointment on schedule by notifying provider of patients’ arrival
Answer telephone, route calls when appropriate, and answer inquiries
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Call patients to remind them of appointments
Schedule and reschedule patients’ appointments
Coordinate mail flow in and out of the office
Ensure reception area is well maintained, neat and clean, including magazines