Medical Receptionist
The Dermatology Center of Worcester•Worcester, MA
About The Position
Integrated Dermatology Group is seeking a motivated, friendly, and capable Front Desk Receptionist who can also support the Medical Assistant Department. The position handles patient communications, appointment scheduling, insurance verification, payment documentation, and patient records while following HIPAA privacy requirements. It also provides support to the Medical Assistant Department as needed to help ensure smooth daily operations.
Requirements
- High school diploma or equivalent.
- Front desk or receptionist experience is preferred.
- Dermatology experience is a plus.
Nice To Haves
- Front desk or receptionist experience.
- Dermatology experience.
Responsibilities
- Answer incoming calls and direct them to the appropriate staff member.
- Schedule, reschedule, and cancel appointments.
- Manage online booking requests when applicable.
- Verify patient insurance eligibility.
- Obtain referrals when required.
- Collect and accurately document payments.
- Monitor incoming faxes, emails, and medical records.
- Maintain organized patient records while following HIPAA privacy requirements.
- Respond to patient questions professionally.
- Support the Medical Assistant Department as needed to ensure smooth daily operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
