Medical Receptionist - Outpatient Rehabilitation

BrightSpring Health Services • Irving, TX

4d

About The Position

Pate Rehabilitation is seeking a Medical Receptionist to support outpatient rehabilitation clinic operations. The role provides administrative and clerical support, welcoming patients and visitors, handling inquiries, coordinating appointments and insurance processes, maintaining patient accounts and records, and supporting daily front-office coverage and clinic operations. Pate Rehabilitation provides evidence-based physical, occupational, speech/language, and neurocognitive therapies, as well as vocational rehabilitation, to help people recovering from acquired brain injuries.

Requirements

• High school diploma or GED.
• Excellent interpersonal communication skills.
• Professional attitude and appearance, strong customer-service skills, and sound judgment.
• Detail-oriented and organized, with strong data-entry skills.

Nice To Haves

• Prior administrative experience in a health care environment.

Responsibilities

• Welcomes patients and visitors in person and by telephone; answers or refers inquiries.
• Receives referrals and understands available insurance benefits.
• Verifies insurance and obtains authorization from insurance companies.
• Schedules patient appointments.
• Registers patients and checks them in and out.
• Collects copayments at each appointment and follows copayment deposit procedures.
• Performs credit card transactions and maintains patient account balances.
• Works with electronic medical records.
• Files, faxes, and scans documents.
• Manages and orders office supplies.
• Completes billing and payroll data entry.
• Schedules breaks and lunches with aides to ensure front-office coverage.
• Completes clinic opening and closing duties as required.

Benefits

• Medical, dental, and vision coverage.
• Short- and long-term disability.
• Daily pay option.
• Life insurance.
• Tuition reimbursement and discounts.
• Paid time off.
• 401(k) retirement savings plan.
• Flexible Spending Account (FSA).
• Employee Assistance Program (EAP).
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED