Pediatric Rehabilitation Technician - Outpatient

St. Tammany Parish Hospital•Covington, LA

2d•Onsite

About The Position

The Pediatric Rehabilitation Technician creates a positive first impression for patients, family members, and guests in the outpatient pediatric rehabilitation department by providing excellent and efficient customer service. The technician greets and directs patients to the appropriate Physical Therapist, Physical Therapist Assistant, Occupational Therapist, or Speech Therapist; confirms that patients have what they need for their services; represents the facility in person and by telephone; records patient information; answers calls and distributes messages; and schedules Physical Therapy, Occupational Therapy, and Speech Therapy appointments. The technician also maintains treatment-room appearance and notifies appropriate departments when an area needs attention. Under the direction of rehabilitation professionals, the technician assists with physical, occupational, and speech therapy treatments. This includes instructing, motivating, and assisting patients and family members with functional activities such as pre-ambulation, transfers, ambulation, daily-living activities, and pediatric feeding. The technician confers with pediatric rehabilitation staff and other health team members to exchange and evaluate patient information for planning, modifying, and coordinating treatment programs. Additional duties include clerical work, taking inventory, ordering supplies, faxing paperwork, completing forms, and possibly measuring vital signs to support treatment or patient evaluations. The technician is responsible for treatment-room cleanliness, appropriate cleaning of toys, disposal of dirty linen, and stocking rooms with clean linen. The schedule may vary based on clinic needs. The posting lists 40 scheduled weekly hours and describes the position as a 36-hour-per-week position.

Requirements

High school diploma.
Current BLS certification through an ILCOR-provided course, including a manikin check-off.
Excellent written and verbal communication skills.
Proficient/master performer in Microsoft Office products, specifically Word, Excel, and Outlook.
Ability to coordinate activities and organize work efficiently and in a timely manner.
Ability to evaluate and establish priorities, set and accomplish related goals and objectives, and coordinate office activities and administrative functions efficiently.
Strong communication skills.
Ability to assume new responsibilities and function independently within the scope of authority.
Good physical health; ability to stand, sit, or walk for long periods and lift at least 50 pounds.

Nice To Haves

Experience with EPIC.

Responsibilities

Greet and direct patients, family members, and guests to the appropriate rehabilitation professional.
Provide efficient customer service in person and over the telephone.
Confirm that patients have what is necessary for their services to proceed without delay.
Record patient information and schedule Physical Therapy, Occupational Therapy, and Speech Therapy appointments.
Answer telephone calls promptly and distribute messages.
Maintain the appearance and cleanliness of pediatric rehabilitation treatment rooms and notify appropriate departments when an area needs attention.
Assist with physical, occupational, and speech therapy treatments under the direction of the relevant rehabilitation professionals.
Instruct, motivate, and assist patients and family members with functional activities, including pre-ambulation, transfers, ambulation, daily-living activities, and pediatric feeding.
Confer with pediatric rehabilitation staff and other health team members to exchange and evaluate patient information for treatment planning and coordination.
Perform clerical duties, including taking inventory, ordering supplies, faxing paperwork, and completing forms.
Measure vital signs when needed to assess treatment effects or support patient evaluations and treatments.
Clean toys appropriately, dispose of dirty linen, and stock treatment rooms with clean linen.