Medical Receptionist

Dignity Health Medical Group•Phoenix, AZ
•$18 - $22

About The Position

As a Medical Receptionist, you will be the welcoming heart of the clinic, creating a comforting and efficient environment for every patient journey. You will manage patient reception, coordinate administrative tasks, use technology to support seamless operations, and guide diverse patient populations so they feel at ease and understand their care instructions. Success in this role requires exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach to supporting a positive experience.

Requirements

  • High school graduate or GED.
  • Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.
  • Working knowledge of multi-line phones.
  • Working knowledge of computers and fax/copy machines.

Nice To Haves

  • Previous medical office and/or insurance experience.

Responsibilities

  • Perform clerical duties, including maintaining departmental deposit logs and preparing routine schedules and reports.
  • Use analytical skills to maintain provider schedules.
  • Ensure a positive customer service atmosphere and interactions in reception areas.
  • Answer telephone calls in a pleasant and helpful manner.
  • Coordinate patient movement and report problems or irregularities.
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