Medical Receptionist

The US Oncology Network•Tigard, OR

11d•Onsite

About The Position

Compass Oncology, the largest privately-owned Cancer Care and Research Facility in the Pacific Northwest, is seeking a Medical Receptionist with high-level customer service skills to join the stable, exciting, and growing field of healthcare. While medical office experience is beneficial, the primary focus is on individuals with a genuine heart for service. This role is crucial in greeting patients and visitors, ensuring all necessary forms are completed accurately, and acting as a liaison between patients and medical staff. The position also requires adherence to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent required
Minimum (0-3) years of professional office experience preferred.
Computer skills including Microsoft Office Suite.
Ability to multi-task at a high patient volume front desk.
Excellent written and verbal communication skills.
Impeccable customer service skills.

Nice To Haves

Medical office experience

Responsibilities

Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
Obtain all appropriate forms as required.
Obtain demographic and insurance information.
Obtain copy of patient's insurance cards and current driver's license for file.
Update demographic and insurance information as needed in the system.
Register all new patients into the system.
Prepare and organize new patient charts.
Notify nursing staff of patient arrivals, placing charts in appointment order.
Assist in preparing charts for next day’s appointments and print schedules as needed.
Collect co-pays, deductible and other out of pocket amounts at time of visit.
Issue receipts if necessary.
Distribute condolence cards to patients’ families as requested.
Maintain lobby area in a neat and orderly manner.
Identify no shows and forward for patient notification.
Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follow policies and procedures to contribute to the efficiency of the front office.
Cover for other front office functions as requested.
Prepare correspondence, memos, forms and other typing as requested by supervisor.