About The Position

The Medical Receptionist supports the operation of the radiology office by performing clerical duties. The role includes welcoming patients, managing insurance information and co-payments, handling patient orders, answering calls and questions, scheduling appointments and tests, and accurately relaying messages. Occasional travel to other TTC radiology locations may be required.

Requirements

  • High school diploma or GED.
  • Arrive in appropriate and professional attire.
  • Complete tasks within established time frames.
  • Adhere to all clinic policies and procedures.
  • Excellent interpersonal skills.
  • Ability to adapt to different working environments.
  • Seek appropriate tasks when primary tasks are completed and assist co-workers as needed.
  • Demonstrate adaptability to expanded roles.

Nice To Haves

  • Previous clerical experience in a doctor's office.
  • Previous billing experience.

Responsibilities

  • Arrive on time and adhere to the regular work schedule.
  • Greet patients courteously and professionally.
  • Verify and update insurance information.
  • Collect co-payments.
  • Verify and release patient orders.
  • Answer phones courteously and professionally.
  • Schedule appointments, lab tests, and other services.
  • Answer general patient questions.
  • Take messages accurately and relay them to the appropriate personnel.
  • Forward charge tickets to data entry.
  • Travel occasionally to other TTC radiology locations, if required.
  • Perform other duties as assigned.
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