Medical Receptionist - Radiology - Full Time

Toledo Clinic • Toledo, OH

5d

About The Position

The Medical Receptionist supports the operation of a radiology office by performing clerical duties and interacting with patients professionally. The role includes greeting patients, verifying and updating insurance information, collecting co-pays, verifying and releasing patient orders, answering phones and general patient questions, scheduling appointments and lab tests, accurately taking and relaying messages, and forwarding charge tickets to data entry. Occasional travel to other TTC radiology locations may be required. The employee is expected to arrive on time, follow the regular work schedule and clinic policies and procedures, complete tasks within established time frames, adapt to different work environments and expanded roles, and assist coworkers when needed. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Arrive at work in appropriate, professional attire.
• Complete tasks within established time frames.
• Adhere to clinic policies and procedures.
• Demonstrate excellent interpersonal skills.
• Adapt to different working environments and expanded roles.
• Seek appropriate tasks when primary tasks are completed and assist coworkers as needed.

Nice To Haves

• Previous clerical experience in a doctor's office.
• Previous billing experience.

Responsibilities

• Arrive at work on time and adhere to the regular work schedule.
• Greet patients courteously and professionally.
• Verify and update insurance information.
• Collect co-pays.
• Verify and release patient orders.
• Answer phones courteously and professionally.
• Schedule appointments, lab tests, and other services.
• Answer general patient questions.
• Take messages accurately and relay them to appropriate personnel.
• Forward charge tickets to data entry.
• Travel occasionally to other TTC radiology locations as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED