Medical Receptionist

MNR Industries • Largo, MD

5d

About The Position

ExpressCare Urgent Care Centers is seeking a friendly, self-motivated, and compassionate Medical Receptionist to provide exceptional customer service and a positive experience for patients in a fast-paced urgent care environment. The role involves patient registration and administrative support, maintaining accurate records in the electronic medical record (EMR), handling calls and payments, and helping keep the office welcoming and organized. Scheduling flexibility is required, including weekends and holidays, and shifts may be 13 or more hours.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience; medical-setting experience is preferred.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Strong customer service skills and professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand or walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification is preferred.
• Experience with medical office software is a plus.
• Customer service experience in a medical setting is preferred.

Responsibilities

• Greet and register patients, update demographic information, verify insurance, and maintain accurate EMR records.
• Answer telephone calls, record messages, and direct calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, professional office and welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18.
• Opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED