Medical Receptionist

Integrated Dermatology•Centerville, UT

13d•$19 - $20•Onsite

About The Position

This full-time role combines phone scheduling, receptionist duties, and office administration at a dermatology and aesthetics medical practice. The Medical Receptionist is often the first point of contact for patients, creating a welcoming experience by phone and in person, scheduling and managing appointments, answering questions, and assisting patients through check-in and checkout. The role also supports the office team with patient records, payments, and general administrative tasks. The practice offers on-the-job training, mentorship, and opportunities to develop skills and take on additional responsibilities. The position is 38–40 hours per week, typically Monday through Friday from 7:30 a.m. to 4:30 p.m. The schedule may adjust for federal holidays and staff vacation coverage. Starting pay is $18.50–$19.50 per hour, based on experience and performance.

Requirements

Strong customer service experience; retail, hospitality, or similar experience is acceptable.
Excellent phone etiquette and communication skills.
Willingness to learn and grow in a medical setting.
Positive, upbeat, and supportive approach to teamwork and patient care.
Reliable and punctual.
Organized and detail-oriented.
Able to remain calm and focused in a busy clinic.
Professional appearance and demeanor.

Nice To Haves

At least 18 months of experience in a medical, med spa, or dental setting is preferred.
Prior experience in a medical office or patient-facing healthcare environment.
Familiarity with scheduling software or patient management systems.
Basic understanding of medical insurance and billing concepts.

Responsibilities

Answer incoming calls promptly, professionally, and warmly.
Schedule, confirm, and reschedule patient appointments accurately and efficiently.
Greet patients and assist with check-in and checkout.
Answer patient questions about appointments, procedures, insurance, and billing by phone and in person.
Build rapport with patients over the phone and help them feel heard and valued.
Manage the scheduling system to keep appointments accurate and the schedule running smoothly.
Collect patient payments at check-in or checkout and accurately record them in patient records.
Maintain current and accurate patient records.
Support the team with filing, scanning, data entry, and other administrative tasks as needed.
Communicate clearly and effectively with patients, providers, and teammates.